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Store Policies


Sellers

Make sure to come in after 2 pm if you do not schedule an appointment. To schedule an appointment, call 210-789-4473.

Safety:

At Kool Kids Resale, safety always comes first. All items brought to the store must meet the Child Safety Laws before we can purchase them.

Items we cannot accept are: wooden painted toys, toys small enough to choke on, metal toys, magnetic toys, plastic books, drop side cribs, draw strings more than 3", anything recalled, or anything we have found to be recently recalled.

Clothing/ Item Requirements:

We pay for each item depending on brand, condition, and style. tears, missing buttons, broken zippers, or stains will not be accepted.

All clothes, toys, baby gear must be laundered, cleaned, and in good working condition. No missing parts. Clothing should be folded in boxes or small grocery bags. Please, no trash bags.

Please do not be offended if we cannot accept some of your items. This may happen due to overstock of that item, if the item is out of season, or for any other reason.

Payment:

We pay 33% in cash for what the item(s) can sell for. We also do instore credit at 40% for what we think the item(s) can sell for. One exception includes Similac ($5 per can). Another exception includes larger items like strollers, cradle swings, high chairs, etc; which we might give more than the above percentages depending on condition, brand, and style.

We also provide consignment: see below.

Buyers

No refunds for paid merchandise. However, we will do exchanges if the tags are still on merchandise and in same condition as when bought.

Please, no outside food or drinks. We try to keep our items in as best a condition as possible.



We at Kool Kids Resale greatly appreciate your business and would love to hear from you! Please go to our contact page for more information.

Thank You!

Rose McLaughlin
Kool Kids Resale Owner





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